Our goal at Customer Comfort is to make the process of repairing or replacing your Furnace and AC as simple as possible. We are able to dispatch our team as soon as there is a request.
We leverage the full power of technology to be able to provide our customers with service alerts sent directly to their phone/email, letting them know when we are on route to their location. This coupled with our live technician map, ensures you know our whereabouts at all times.
We are here to make your winter and summer seasons as stress-free as possible. Reserve your Comfort Pass today and join the Customer Comfort family. At Customer Comfort Heating & Cooling Inc., our mission is to provide affordable and reliable HVAC services to our customers. We strive to exceed expectations by delivering quality craftsmanship and exceptional customer service.
Simply fill out our online form to reserve your Comfort Pass, and we'll take care of the rest. Once we've processed your request, we will reach out to you with a contract that confirms all the details and terms.
Relax while we handle everything! Our routing system will notify you when we're on the way.
With precision and care, we will go through your equipment to make sure your it's going to run smoothly. Once we finish up, you will get a full diagnostic report.
As the heating and cooling seasons kick off, you can sit back and relax knowing that your heating and cooling equipment is ready for the season.
Please reach us at kpope@customercomfort.org if you cannot find an answer to your question.
We service most of West Michigan and the Greater Grand Rapids area.
You receive two detailed system tune-ups per year, priority scheduling, discounted repair rates, pre-season start-up checks, and a personalized system report after each visit.
Even new systems benefit from professional maintenance. Regular service protects your warranty, ensures peak efficiency, and helps avoid costly breakdowns.
Absolutely. Our proactive maintenance approach is designed to minimize wear and tear, extending the lifespan of high-performance equipment.
You’ll get a discounted rate on parts and labor, and priority service — even during peak season.
We offer precise scheduling windows, contactless options, and text alerts so you always know when we’re on the way — and we leave your home exactly as we found it.
It’s a service agreement with no long-term commitment. You can renew annually or cancel anytime — no pressure, no hassle.
Yes. You’ll receive a professional digital report after each visit, including system performance readings, recommendations, and filter/humidifier status.
Yes! Your Comfort Pass is fully transferable to the new homeowner.
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