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Customer Comfort Heating & Cooling Inc.
Customer Comfort Heating & Cooling Inc.
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    • About Us
    • Meet the Team!
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  • HVAC Equipment
    • Furnaces
    • Air Conditioning
    • New Construction/Remodel
    • Ductless Mini-Splits
    • Indoor Air-Quality
    • Gas Line Conversions
    • Garage Unit Heaters
    • Water Heater Replacements
    • In-Floor Radiant Heat
    • Snow Melt Driveway
  • More
    • Home
    • Services
    • Online Booking
    • Customer Login
    • Maintenance Plan
    • About
      • About Us
      • Meet the Team!
      • Contact
      • Company Policies
    • HVAC Equipment
      • Furnaces
      • Air Conditioning
      • New Construction/Remodel
      • Ductless Mini-Splits
      • Indoor Air-Quality
      • Gas Line Conversions
      • Garage Unit Heaters
      • Water Heater Replacements
      • In-Floor Radiant Heat
      • Snow Melt Driveway
  • Home
  • Services
  • Online Booking
  • Customer Login
  • Maintenance Plan
  • About
    • About Us
    • Meet the Team!
    • Contact
    • Company Policies
  • HVAC Equipment
    • Furnaces
    • Air Conditioning
    • New Construction/Remodel
    • Ductless Mini-Splits
    • Indoor Air-Quality
    • Gas Line Conversions
    • Garage Unit Heaters
    • Water Heater Replacements
    • In-Floor Radiant Heat
    • Snow Melt Driveway

Our Services

🔧 Heating Repairs & Replacements

🔧 Heating Repairs & Replacements

🔧 Heating Repairs & Replacements

🔧 AC Repairs & Replacements

🔧 Heating Repairs & Replacements

🔧 Heating Repairs & Replacements

🔧 Emergency Services

🔧 Heating Repairs & Replacements

💎Hassle Free Maintenance Plans

💎Hassle Free Maintenance Plans

⭐️Health, Safety, and Reliability

💎Hassle Free Maintenance Plans

⭐️Health, Safety, and Reliability

⭐️Health, Safety, and Reliability

⭐️Health, Safety, and Reliability

📣 Email Updates

⭐️Health, Safety, and Reliability

⭐️Health, Safety, and Reliability

Heating and Cooling Simplified.

 Our  goal at Customer Comfort is to make the process of repairing or  replacing your Furnace and AC as simple as possible. We are able to  dispatch our team as soon as there is a request. 


We  leverage the full power of technology to be able to provide our  customers with service alerts sent directly to their phone/email,  letting them know when we are on route to their location. This coupled  with our live technician map, ensures you know our whereabouts at all  times.


We  are here to make your winter and summer seasons as stress-free as possible. Reserve  your Comfort Pass today and join the Customer Comfort family. At Customer Comfort Heating & Cooling Inc., our mission is to provide affordable and reliable HVAC services to our customers. We strive to exceed expectations by delivering quality craftsmanship and exceptional customer service.

Choose Your Comfort Pass

Premium Comfort Pass Service

Standard Comfort Pass Service

Standard Comfort Pass Service

 

  • All Benefits from the Standard Plan
    Includes tune-ups, priority service, and discounts—plus more.
     
  • Same-Day Priority Service Guarantee
    Jump to the top of the list for urgent repairs—even during heatwaves or cold snaps.
     
  • 15% Discount on Repairs & Indoor Air Quality Products
    Greater savings on repairs, filters, humidifiers, air cleaners, etc.
     
  • Annual Air Filter & Humidifier Pad Replacement (if applicable)
    We bring and install standard filters and pads during visits.
     
  • No Diagnostic Fees, Ever
    You don’t pay for us to come check something out—even if it’s minor.
     
  • Pre-Season System Start-Up Checks
    Includes bonus visits before summer and winter to ensure readiness.
     
  • $100 Annual Loyalty Credit Toward Future Replacement
    Builds up each year you renew to help offset future system upgrades.
     

Standard Comfort Pass Service

Standard Comfort Pass Service

Standard Comfort Pass Service

 

  • Annual A/C & Furnace Tune-Ups
    Keep your systems running efficiently with two scheduled check-ups per year.
     
  • Priority Scheduling
    Skip the line when you need service—especially during peak season.
     
  • 10% Discount on Repairs
    Save on unexpected breakdowns or part replacements.
     
  • Lower Energy Bills
    Clean, tuned systems use less energy and keep your home more comfortable.
     
  • No Overtime Charges
    After-hours emergency? We won’t charge extra labor fees.
     
  • Service History Tracking
    We log every visit so you always have a record for resale or planning.
     
  • Extend Equipment Lifespan
    Preventative care helps avoid early system failure.
     
  • Peace of Mind
    You’ll know your heating and cooling systems are cared for year-round.

How It Works

Reserve Your Comfort Pass

Reserve Your Comfort Pass

Reserve Your Comfort Pass

Simply fill out our online form to reserve your Comfort Pass, and we'll take care of the rest. Once we've processed your request, we will reach out to you with a contract that confirms all the details and terms.

Our Team Goes to Work

Reserve Your Comfort Pass

Reserve Your Comfort Pass

Relax while we handle everything! Our routing system will notify you when we're on the way. 

With precision and care, we will go through your equipment to make sure your it's going to run smoothly. Once we finish up, you will get a full diagnostic report.

Sit Back and Relax

Reserve Your Comfort Pass

Sit Back and Relax

As the heating and cooling seasons kick off, you can sit back and relax knowing that your heating and cooling equipment is ready for the season.



Get Your Comfort Pass

Frequently Asked Questions

Please reach us at kpope@customercomfort.org if you cannot find an answer to your question.

We service most of West Michigan and the Greater Grand Rapids area. 


You receive two detailed system tune-ups per year, priority scheduling, discounted repair rates, pre-season start-up checks, and a personalized system report after each visit. 


Even new systems benefit from professional maintenance. Regular service protects your warranty, ensures peak efficiency, and helps avoid costly breakdowns. 


Absolutely. Our proactive maintenance approach is designed to minimize wear and tear, extending the lifespan of high-performance equipment. 


You’ll get a discounted rate on parts and labor, and priority service — even during peak season. 


We offer precise scheduling windows, contactless options, and text alerts so you always know when we’re on the way — and we leave your home exactly as we found it. 


It’s a service agreement with no long-term commitment. You can renew annually or cancel anytime — no pressure, no hassle. 


Yes. You’ll receive a professional digital report after each visit, including system performance readings, recommendations, and filter/humidifier status. 


Yes! Your Comfort Pass is fully transferable to the new homeowner. 


Copyright © 2025 Customer Comfort Heating & Cooling Inc. - All Rights Reserved.

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