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Customer Comfort Heating & Cooling Inc.
Customer Comfort Heating & Cooling Inc.
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    • Home
    • Services
    • Online Booking
    • Customer Login
    • Maintenance Plan
    • About
      • About Us
      • Meet the Team!
      • Contact
      • Company Policies
    • HVAC Equipment
      • Furnaces
      • Air Conditioning
      • New Construction/Remodel
      • Ductless Mini-Splits
      • Indoor Air-Quality
      • Gas Line Conversions
      • Garage Unit Heaters
      • Water Heater Replacements
      • In-Floor Radiant Heat
      • Snow Melt Driveway
  • Home
  • Services
  • Online Booking
  • Customer Login
  • Maintenance Plan
  • About
    • About Us
    • Meet the Team!
    • Contact
    • Company Policies
  • HVAC Equipment
    • Furnaces
    • Air Conditioning
    • New Construction/Remodel
    • Ductless Mini-Splits
    • Indoor Air-Quality
    • Gas Line Conversions
    • Garage Unit Heaters
    • Water Heater Replacements
    • In-Floor Radiant Heat
    • Snow Melt Driveway

Customer Comfort's Comfort Pass

Save Money and Avoid Hassles

System maintenance is the key to maximum efficiency, energy savings, and  a long, trouble-free service from your home comfort systems. Our  comprehensive tune-up goes well beyond a superficial 'clean and check'  to find problems that could spell trouble down the road. Taking  advantage of our Customer Comfort Maintenance Plan will save you time, money  and hassles. Not only will you receive all the benefits of our exclusive  service plan, but you will also get priority scheduling and a 10%  discount on all parts and labor. 

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Why get a maintenance plan?

 Regular furnace and  air conditioner maintenance is the single most important factor to  ensuring years of trouble-free, energy efficient service no matter what  type or brand of system you have. Of course, when your system is  working, it’s the easiest thing to forget about and take for granted.  Our tune-up is specifically designed to catch problems before they  compromise your comfort or safety and make sure your system continues to  operate efficiently and trouble-free. If you’re not convinced you need  such a tune-up, consider these facts:


  • Most major system repairs or replacements occur with systems that are over 10 years old.
  • Most routine repairs can be attended to for under $250.
  • Major system repairs typically cost $750 to $2,500.
  • Routine maintenance INCREASES the life span of the average residential heating and cooling system.
  • Most health risks associated with home air quality can be dramatically reduced or eliminated with proper system maintenance.
  • Efficiently operating systems can cut monthly energy costs by up to 25% vs. poorly maintained systems.


In other words, NOT performing this important maintenance on your  home comfort system WILL cost you hundreds, if not thousands of dollars  in repairs and unnecessary energy costs. It’s really just a question of  when. What’s more, periodic maintenance protects your family’s health  and safety and shields you from the hassles and headaches of untimely  system breakdowns and costly major repairs.

How our Comfort Pass Works

How does our Customer Comfort maintenance agreement improve the health of your air conditioning / heating system and your pocketbook?


  • Two annual check-ups of your heating and cooling system allow for  minor issues to be diagnosed and resolved before they can cause a  problem during extreme weather.
  • It comes with a one year “warranty” on repairs to the heating /  cooling system. If the same part fails within the year, it’s at our  expense, not yours.*
  • Our Performance Guarantee. Once we’ve tuned-up your heating /  cooling system, you can rest assured for thirty days. Should it fail for  a reason we missed, you won’t be charged a cent for labor.**
  • You receive a 10% agreement discount for repairs. Over time, this  deduction will most likely pay for the cost of purchasing the agreement.  Plus you will never pay overtime charges for an air conditioner or  heating system breakdown after hours.
  • Maintenance Agreement Check-Up Scheduling. We’ll keep track of your  check-ups and contact you to schedule a convenient appointment time.


* Exception: If a repair is covered under the manufacturer warranty, that warranty applies.


** Performance Guarantee qualification details: Repairs noted by  technician during service but declined by customer do not qualify.  Should the system being serviced fail within thirty days of that service  for a reason we did not document, you are not charged the labor to make  the repair. Customer Comfort will repair the unit and waive the labor  charges and diagnostic fee. The Performance Guarantee is not valid on  systems that are 10 years or older.


Want more information?

Call us at  (616) 730-8667 

What's included in the maintenance plan?

Fall Furnace Maintenance

Spring Air Conditioner/ Heat Pump Maintenance

Spring Air Conditioner/ Heat Pump Maintenance

  • Inspection of gas valve and connections
  • Check of combustion air vents to verify they are clear and free
  • Inspection of heat exchanger for corrosion or signs of stress
  • Check of gas burners
  • Test Furnace Igniter
  • Monitoring of flue draft
  • Safety controls test
  • Measuring of capacitors to be within spec’
  • Check and tightening of high voltage connections
  • Check and tightening of control wiring and connections
  • Check of air flow
  • Check of filter condition and size
  • Measurement for proper air temperature readings
  • Inspection of duct connections at unit
  • Check of indoor fan motor amp draw
  • Monitoring for proper operation

Spring Air Conditioner/ Heat Pump Maintenance

Spring Air Conditioner/ Heat Pump Maintenance

Spring Air Conditioner/ Heat Pump Maintenance

  •  Refrigerant Level check
  • Disconnect Switch inspection
  • Condenser Coil cleaning
  • Condensate Line clearing (Cannot guarantee that a foreign object will not re-clog line.)
  • Measurement of Compressor Amp Draw to specifications
  • Amp draw check of outdoor fan motor
  • Measurement of capacitors to be within specifications
  • Check and tightening of high voltage connections
  • Check and tightening of control wiring and connections
  • Check of air flow
  • Check of filter condition and size
  • Measurement for proper air temperature readings
  • Inspection of duct connections at unit
  • Inspection of piping to be free of vibration or wear
  • Check of outdoor fan motor bearing wear
  • Monitoring for proper operation

Humidifiers

 According to medical experts, many viruses thrive in low humidity –  increasing the likelihood of catching colds, flu, and upper respiratory  ailments. The American Society of Otolaryngology even reports that it is  important to prevent an overly dry environment because it makes people  more susceptible to infection. 

Media Air Cleaners

The Honeywell F100 Media Air Cleaner captures up to 97% of airborne particles, including dust, pollen, and pet dander, for cleaner indoor air. Its high-efficiency filter improves air quality and protects your HVAC system by reducing buildup. Replace every 6-8 months. 

Whole House Dehumidifier

 Central dehumidifiers pull air from every room in your home and remove  the moisture and then sends dry air back throughout your heating ducts.  It works in conjunction with your air conditioner to efficiently balance  the humidity levels in your home. 

Panasonic Energy Recovery Ventilator (ERV)

Improves indoor air quality by exchanging stale indoor air with fresh outdoor air while maintaining temperature and humidity balance. It helps reduce energy loss and enhances comfort by recovering heat or coolness from the outgoing air.

REME UV Light

REME UV Light

In-duct air purifier that actively reduces airborne pollutants, allergens, and odors throughout your home. Using advanced ionization and UV technology, it improves indoor air quality by neutralizing bacteria, viruses, and mold. 

Email us for your Maintenance Plan!

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