Customer Comfort's Maintenance Agreement
Save Money and Avoid Hassles
System maintenance is the key to maximum efficiency, energy savings, and a long, trouble-free service from your home comfort systems. Our comprehensive tune-up goes well beyond a superficial 'clean and check' to find problems that could spell trouble down the road. Taking advantage of our Customer Comfort Maintenance Plan will save you time, money and hassles. Not only will you receive all the benefits of our exclusive service plan, but you will also get priority scheduling and a 10% discount on all parts and labor.
Why get a maintenance plan?
Regular furnace and air conditioner maintenance is the single most important factor to ensuring years of trouble-free, energy efficient service no matter what type or brand of system you have. Of course, when your system is working, it’s the easiest thing to forget about and take for granted. Our tune-up is specifically designed to catch problems before they compromise your comfort or safety and make sure your system continues to operate efficiently and trouble-free. If you’re not convinced you need such a tune-up, consider these facts:
- Most major system repairs or replacements occur with systems that are over 10 years old.
- Most routine repairs can be attended to for under $250.
- Major system repairs typically cost $750 to $2,500.
- Routine maintenance INCREASES the life span of the average residential heating and cooling system.
- Most health risks associated with home air quality can be dramatically reduced or eliminated with proper system maintenance.
- Efficiently operating systems can cut monthly energy costs by up to 25% vs. poorly maintained systems.
In other words, NOT performing this important maintenance on your home comfort system WILL cost you hundreds, if not thousands of dollars in repairs and unnecessary energy costs. It’s really just a question of when. What’s more, periodic maintenance protects your family’s health and safety and shields you from the hassles and headaches of untimely system breakdowns and costly major repairs.
How our Maintenance Plan Works
How does our Customer Comfort maintenance agreement improve the health of your air conditioning / heating system and your pocketbook?
- Two annual check-ups of your heating and cooling system allow for minor issues to be diagnosed and resolved before they can cause a problem during extreme weather.
- It comes with a one year “warranty” on repairs to the heating / cooling system. If the same part fails within the year, it’s at our expense, not yours.*
- Our Performance Guarantee. Once we’ve tuned-up your heating / cooling system, you can rest assured for thirty days. Should it fail for a reason we missed, you won’t be charged a cent for labor.**
- You receive a 10% agreement discount for repairs. Over time, this deduction will most likely pay for the cost of purchasing the agreement. Plus you will never pay overtime charges for an air conditioner or heating system breakdown after hours.
- Maintenance Agreement Check-Up Scheduling. We’ll keep track of your check-ups and contact you to schedule a convenient appointment time.
* Exception: If a repair is covered under the manufacturer warranty, that warranty applies.
** Performance Guarantee qualification details: Repairs noted by technician during service but declined by customer do not qualify. Should the system being serviced fail within thirty days of that service for a reason we did not document, you are not charged the labor to make the repair. Customer Comfort will repair the unit and waive the labor charges and diagnostic fee. The Performance Guarantee is not valid on systems that are 10 years or older.
Want more information?
Call us at (616) 260-2894
Humidifiers
According to medical experts, many viruses thrive in low humidity – increasing the likelihood of catching colds, flu, and upper respiratory ailments. The American Society of Otolaryngology even reports that it is important to prevent an overly dry environment because it makes people more susceptible to infection.
Media Air Cleaners
The Honeywell F100 Media Air Cleaner captures up to 97% of airborne particles, including dust, pollen, and pet dander, for cleaner indoor air. Its high-efficiency filter improves air quality and protects your HVAC system by reducing buildup. Replace every 6-8 months.
Whole House Dehumidifier
Central dehumidifiers pull air from every room in your home and remove the moisture and then sends dry air back throughout your heating ducts. It works in conjunction with your air conditioner to efficiently balance the humidity levels in your home.
Panasonic Energy Recovery Ventilator (ERV)
Improves indoor air quality by exchanging stale indoor air with fresh outdoor air while maintaining temperature and humidity balance. It helps reduce energy loss and enhances comfort by recovering heat or coolness from the outgoing air.
REME UV Light
REME UV Light
In-duct air purifier that actively reduces airborne pollutants, allergens, and odors throughout your home. Using advanced ionization and UV technology, it improves indoor air quality by neutralizing bacteria, viruses, and mold.